Reach us Mon—Fri 8am - 8pm EST for any issues, problems and concerns.

Or contact us at: |

Do I have to pay customs and duty charges on international orders?

Yes, any customs fees, import duties, taxes, or other local charges are your responsibility.  They are beyond our control as they are set by the Customs Authority of the destination country, and they depend on a number of factors such as local VAT rates and local import taxes.

You can choose to pay all taxes and duties at checkout when you place your order. Just select the pre-pay option and they'll be included in your total – no nasty surprises.

Didn't find it?

Contact us directly: