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FAQ

Reach us Mon—Fri 8am - 8pm EST 1-888-616-2872 | [email protected]

Or contact us at: [email protected] | [email protected]

FAQ

What is your returns policy?

As long as it’s still in pristine condition, we offer a free, 30-day, no-questions exchange or return policy on all US orders. Just email us at [email protected] and we’ll send you a free Return Label at no additional charge.

International sales and engraved pieces are final at this time.

How long does shipping take?

For orders within the US, shipping normally takes 3-5 business days. Shipping times for international orders vary depending on your shipping method and destination. As soon as your order ships, you can track it through your shipping confirmation email.

Do you ship internationally?

Yes we do! Kindly note that we cannot be held responsible for any custom fees, import duties, taxes, and other local charges added by your country's customs office.

How long does engraving take?

Please allow an extra 1-3 business days for any orders with engraving.

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