Shipping

Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

I think my package is lost. What should I do?

For any issues with your delivery, just get in touch at care@auratenewyork.com and we’ll sort it out. If it’s an international order, contact your local postal service (via your tracking info) for further information. And no need to worry, we insure all orders so you can sit back and relax. 

Didn't find it?

Contact us directly:
care@auratenewyork.com