If a gift card is lost or stolen, can it be replaced?
Yes, definitely. You just have to give us the order number of the stolen or lost gift card, and we will de-activate it and send you a new one.
Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.
Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com
Contact us directly:
care@auratenewyork.com