Care & Repair

Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

To clean (gold and diamond pieces only):

Mix a few drops of detergent-free soap with warm water.
One piece at a time, soak your jewelry.
Use a very soft brush to lightly clean each piece.
Rinse with care (and don’t drop it down the drain – learn from our experience!)
Lightly dry the jewelry with a lint-free cloth or paper towel.

Didn't find it?

Contact us directly:
care@auratenewyork.com