Shipping

Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

Uh-oh. I think my package was stolen after delivery!

Oh no! We are so sorry to hear this. Sadly, we are no longer responsible for packages after they have been delivered to you. Fear not, our Customer Care will gladly do everything we can to assist in the recovery and replacement of your order. Drop us a line at care@auratenewyork.com

Didn't find it?

Contact us directly:
care@auratenewyork.com