International

Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

Uh-oh. I’ve ordered the wrong size.

Just visit returns.auratenewyork.com, select the piece you want to return and you will get a free Return Label. Unfortunately, at the moment we’re unable to exchange orders directly, however you will have the option to re-order with instant credit, or receive a refund and repurchase. Alternatively we do accept In-Store exchanges.

Didn't find it?

Contact us directly:
care@auratenewyork.com