Shipping & Returns

Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

What is an Instant Credit?

An instant credit is an option we provide you with during returns! Instead of waiting for a refund to be processed back to your original form of payment you can use an instant credit to re-order right away! BE AWARE when using an instant credit, it turns your payment method into a gift card and if returned again, you will only be able to receive the instant credit back and not your original payment on your first order.

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care@auratenewyork.com