Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

What is your returns policy?

As long as it’s still in pristine condition, we offer a free, 30-day, no-questions exchange or return policy on all US orders. Just email us at care@auratenewyork.com and we’ll send you a free Return Label at no additional charge.

International sales and engraved pieces are final at this time.

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