Shipping & Returns

Reach us Mon—Fri 8am - 8pm EST [email protected]

Or contact us at: [email protected] | [email protected]

When will my AUrate purchase arrive?

If it’s in stock, your piece will ship within two business days. Out-of-stock and custom pieces are made to order, and will ship within two weeks (or within four weeks for vermeil). If you’re on a tight deadline, we’ll do our best to take care of you – just drop us a line at [email protected] to talk rush orders.

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Contact us directly:
[email protected]