International

Reach us Mon—Fri 8am - 8pm EST care@auratenewyork.com for any issues, problems and concerns.

Or contact us at: careers@auratenewyork.com | partnerships@auratenewyork.com

Will any duties & taxes on my order be refunded?

International customs duties and sales taxes are non-refundable through AUrate, but you may be able to recover these by contacting your local customs office directly. As it varies from country to country, you might want to check your customs office's policy before returning your items.

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care@auratenewyork.com